Reliance Jio Prime Membership FAQ

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Jio Prime Membership

Jio Prime membership is for customers who have joined Jio before 31st March 2017. You can enrol for Jio Prime at the one-time annual membership fee of Rs 99 from 1st to 31st March 2017.

Jio along with a validity recharge brings a host of benefits with it.

i). It gives you the opportunity to avail unlimited benefits of free voice (Local, STD, Roaming, to any operator, anywhere in India), 4G data and SMS that you have been currently using till 31st March 2018 for a nominal charge of Rs 303 per month. You could also choose to enhance your benefits at nominal incremental fees.

ii). You get the complimentary benefit of Jio’s premium content bouquet worth Rs 10,000 for an entire year.

iii). More deals and offers that will be announced from time to time.

Jio Prime Membership Jio Prime Membership

 

2. How do I enrol for Jio Prime?

Recharge with Rs. 99 Jio Prime before 31st March 2017 from MyJio, JioMoney, Jio.com or nearest retailer.

Note: You can opt for Jio Prime only before 31st March 2017.

 

3. I am not a Jio user and want to join Jio. What is the offer that I will get?

All customers who join Jio before 3rd March 2017 under the Jio Happy New Year Offer can continue to enjoy free benefits until 31st March 2017.

New customers who join from 4th March 2017 can get unlimited benefits till 31st March
2017 by simply opting for the Jio Prime @ Rs. 99 one-time membership fees.

This is an additional benefit for Jio Prime members only.

4What is the benefit Jio Prime?

The benefits of Jio Prime are multi-fold and will be available for 1 full year.

The first fabulous offer that Jio has announced is that:Jio Prime Membership

You can continue your unlimited benefit for 12 months by paying a nominal amount of Rs. 303 per month.

There are more announcements coming up. If you do not have Jio Prime membership, you can choose from a variety of the 4G tariff plans from the website or MyJio app.

5. I am not a Jio user and want to join Jio. What is the offer that I will get?

All customers who join Jio before 3rd March 2017 under the Jio Happy New Year Offer can continue to enjoy free benefits until 31st March 2017.

New customers who join from 4th March 2017 can get unlimited benefits until 31st March 2017 by simply opting for the Jio Prime @ Rs. 99 one-time membership fees.

This is an additional benefit for Jio Prime members only.

6. What if I do not recharge monthly?

If you do not recharge after the validity of your existing recharge is over, you will only be able to receive incoming calls and messages. If you do not do any recharges in 90 days, your number might get disconnected.

7. I am an existing Jio user. Will I get free unlimited benefits till 31st March 2017?

Yes, your understanding is correct. The unlimited benefits for all existing Jio customers (enrolled till 3rd March 2017) continue till 31st March 2017.

In order to CONTINUE using your current UNLIMITED benefits beyond 31st March 2017, you need to pay a one-time Jio Prime membership fee of Rs. 99 before 31st March 2017. In addition, a monthly charge of Rs.303 will be applicable to continue enjoying unlimited benefits as per current offer.

8. Do I need to buy a new Jio SIM?

If you are an existing Jio customer you do not need to purchase a new SIM. You can simply recharge with Rs. 99 to avail the Jio Prime membership.

If you are not a Jio customer yet, you will need to purchase a SIM before 31st March 2017 and recharge with Rs. 99 for Jio Prime membership.

All new Jio customers joining till 31st March 2017 will get unlimited free 4G services until 31st March 2017, on purchasing a Jio Prime membership.

9. Can I port my existing mobile number to Jio?

  • To port in, SMS PORT <Space> <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
  • You will get an SMS that will contain the UPC code and its expiry date
  • Download MyJio app from Play Store or App Store and generate Jio offer code
  • Walk into any of the Reliance Digital / Dx Mini / Preferred Jio retailer or prominent multi-brand Jio stores with the UPC (Unique porting code) code and your Jio Offer code along with the handset
  • Carry your local Aadhaar Card number and activate your Jio connection instantly through eKYC process at any Reliance Digital / Dx Mini / Preferred Jio retailer or prominent multi-brand Jio stores
  • If you don’t have a local Aadhaar Card please carry your Jio offer code along with a copy of Proof of Address, Proof of Identity and a passport sized photograph for availing your Jio SIM

Note:
– Clear all your pending dues with current operator (if you have a post-paid mobile connection)
– Get your number ported to Jio within the stipulated time frame of 15 days

At the time of buying the new connection through eKYC or Paper CAF, you are requested to pay Rs.99 to enjoy free benefits till 31st March 2017 and enrol for the Jio Prime Membership Offer.